Facilities:

To enhance your stay, we provide the following facilities:

• Free shower gel

• Complimentary Coffee & Tea

• Towel rental at RM10/piece (RM3 donated to those in need)

• Hairdryers (Not available from 12 am to 6 am)

• Luggage storage before check-in and after check-out (till 6 pm)

• Free earplugs

 

Our aim is to create a professional yet welcoming atmosphere for travelers seeking more than just a place to stay. Each element has been curated to provide a meaningful and authentic local travel experience.

We look forward to hosting you and ensuring your time with us is both comfortable and memorable. Safe travels!

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Booking Terms and Conditions

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1. Cancellations:

   • All cancellations must be made via email (info.routefiveks@gmail.com) or WhatsApp (+60199843413 - Audrey).

   • Cancellations must be confirmed by email at least 3 days before the planned arrival date.

   • If canceled 2 days before arrival, a 50% charge applies. For cancellations less than 24 hours or 'no shows,' a 100% charge will be incurred.

2. Check-in / Check-out:

   • Standard check-in: 15:00 - 18:00. Early arrivals are accommodated if possible.

   • Notify for late arrivals; reservation canceled if not arrived by 19:00.

   • Late arrivals after 9 pm incur a RM10 surcharge.

   • Check-out by 11:00. Luggage can be stored on the departure day.

3. Curfew / Light Out:

   • Curfew at 22:00 with lights out at 22:30 for a peaceful night's sleep.

   • No re-entry for drunk guests after curfew for security reasons.

4. Payment:

   • Full payment in Malaysian Ringgit to CA 89 Enterprise (Maybank: 5121 3865 3539).

   • No credit/debit cards accepted. Ensure you have Malaysian Ringgit in advance.

5. Registration:

   • Guests must provide valid passport details during check-in to comply with legal requirements.

6. Facilities:

   • No kitchen facilities provided.
     No Cooking allowed
     For Party Clean up , RM50 extra cleaning fees incur. 

   • Communal shower with free shower gel and hairdryer.

   • Lockers available.

7. Parking:

   • Street parking with fees. Vehicles and contents at the owner's risk.

8. Smoking:

   • Strictly non-smoking. RM350 deep cleaning fee for smoking in rooms.

9. Termination Policy:

   • Route Five reserves the right to terminate an individual's stay without notice if deemed necessary.

 

 

For a smooth experience, please adhere to these terms. We look forward to welcoming you to Route Five for a pleasant stay!